DIRE WOLF is committed to the confidentiality of our clients, which is why we do not require any personal information to register a profile.
All that is required from the healthcare professionals to register a profile is:
- An active e-mail address;
- Title, name and surname;
- Region, profession and speciality and
- Valid HPCSA*, AHPCSA, SANC or SAPC** number.
* HPCSA numbers are required by the HPCSA Guidelines on CPD to ensure that all CPD certificates are accurate and valid.
** SAPC members will also be required to submit their ID number during the registration process as it is a requirement by the South African Pharmaceutical Council to have the ID number shown on all CPD certificates.
All that is required from financial services users or medical representatives to register a profile is:
- An active e-mail address;
- Title, name and surname;
- Valid South African ID number*** and
- Employer name.
*** A valid ID number is required by the Department of Higher Education for the issuing of any certificate, upon the completion of an accredited training course.
The system has been developed to ensure the validity of access to information and does not allow for medical representatives to access healthcare profiles or information and vice versa. User access is controlled by the sharing user and users may even limit access within their own profession and speciality.
Terms and Conditions
Dire Wolf Financial Services (Pty) Ltd (Hereinafter referred to as DIRE WOLF)1. Acceptance and usage
These conditions become effective when you access the site for the first time and constitute a binding agreement between us (DIRE WOLF) and yourself, which will always prevail. The current version of these conditions will govern our respective rights and obligations each time you access this site. DIRE WOLF offers services such as consultation, knowledge share and various others.
Your use of this website is subject to the terms and conditions as set out herein, including, but not limited to the documents that are referred to in some of the clauses.
You should read the terms and conditions carefully before you access any website or participate in any chatroom, newsgroup, knowledge sharing, bulletin board, mailing list, transaction or other on-line forum of DIRE WOLF.
By using this website, you acknowledge that you have read these terms and conditions and agree to be bound by and comply with them.
When you subscribe for the services offer by DIRE WOLF, you will be issued with a user name and password. Your registration number with the different medical associations will be your key to using the site, or any of the services such as knowledge share, consultation, electronic data services or any other services. By using the user name and password to access the service and/or by using the service, you will be signifying your acceptance of these terms and conditions of use, which will form a binding agreement between you and DIRE WOLF.
DIRE WOLF's online products and services ("Online Services") are subject to certain procedures and approvals, which DIRE WOLF may reject at their sole discretion.2. Interpretation of this Agreement
- "effective date" - means the date on which DIRE WOLF activates your subscription to the service;
- "fees"- Any consultation services entered into by a member will be free of charge to the member. All services and data on the website is to be used free of charge. This clause is entered into without prejudice to DIRE WOLF's right to charge fees on discretion for any other service or agreement entered into.
- "service(s)" - means any service offered by DIRE WOLF or its business partners, any service described in these terms and conditions, consultations services, knowledge sharing, and any other service that you may subscribe to or which may form part of DIRE WOLF's offering from time to time;
All information on this site is only intended to provide you with general information about DIRE WOLF, their clients, their members, their business partners, their products, services and objectives. Nothing on this site should be treated as an offer but merely as an invitation to do business with us.4. Electronic communications
When you visit the DIRE WOLF website and during that visit complete a web form to request information or when you send an e-mail to DIRE WOLF, and do not explicitly request a non-electronic communication medium, you consent to receiving communications from DIRE WOLF electronically and agree that all agreements, notices, disclosures and other communications sent by DIRE WOLF satisfy any legal requirements, including, but not limited to the requirement that such communications should be "in writing".5. Enrolment in sponsored courses
Where a user voluntarily enrols in a scholarship/sponsored course, the following information will be provided to the sponsor of the course as evidence of the user having enrolled for the course:6. Consultation services
In the event that a consultation agreement is entered into, the member authorises DIRE WOLF to act on his/her behalf and to act on behalf of the member's best interests. Any consultation serves will be entered into by the member by clicking on a "Consult Me" button. No other data usage or use of the website is deemed to be a consultation service and is free of charge as is any consultation. In the event that a member enters into a consultation contract, the member will be supplied with working papers as well as an opinion and conclusion expressed by DIRE WOLF, which will serve as evidence of the service rendered.
Once the service has been delivered and the member has given consent as to the opinion expressed by DIRE WOLF, DIRE WOLF will represent the member at the chosen company. DIRE WOLF will not recover any expenses from the represented member but will be paid a fee from the applicable company. The nature of the fee will constitute a referral fee, as negotiated in the market.7. Limited License to General Users:
The User is may only use this function for legitimate purposes and warrants that he/she shall not use the Website to transmit material or content which is in violation of any law or regulation, which is obscene, intimidating, racist, menacing, offensive, insulting, in breach of an duty of confidence, in breach of any intellectual property rights, or otherwise objectionable or unlawful.
Furthermore, other than for individual and non-commercial use, the user may not print copies of extracts from the knowledge share function, and other than for personal and non- commercial use, "mirror" or cache any of the Content of Website on a server, or re-use the text or graphics obtained from the website, without the prior written permission of DIRE WOLF.
It should also be stated that the knowledge share will be strictly monitored for any distasteful topics, or content as set out above, or comments as set out above, and will be removed by the administrator without warning. Members can report any such occurrences on the website.8. Information feeds
We may use the services of other organisations to provide information on the site. We have no control over this information and make no representations or warranties of any nature as to its accuracy, appropriateness or correctness. You agree that such information is provided "as is" and we will not be directly or indirectly liable for any damages that may arise from your reliance on it. Please refer to the disclaimer as well.9. Linked third party sites and third party information
This site may contain links to other websites with information and material produced by other parties. While we try to provide links only to reputable websites, we cannot accept responsibility or liability for the information provided on other websites. A link from our site to any other website does not mean that we have scrutinized or endorsed the owners or administrators of the websites or their business or security practices and operations.
All third party information regarding products advertised or listed (example EDI products, PMA products or pharmaceuticals) on the website was obtained from the owner/supplier of the product and DIRE WOLF will not be held liable for any errors in data communicated by the legal owner. DIRE WOLF will always strive to displaying accurate and correct data.
DIRE WOLF does not constitute the accuracy of the claims made by the owners of the product but merely serves as a communication portal. Any such errors are to be taken up with the owner of the product.10. Software
The user needs to maintain hardware and software of sufficient performance ability on the Website. Your failure to use advanced browsers may cause some or all of the functionality of the site not to operate properly.
No warranty is given that any files, applications, or functions available on the site are free of viruses, Trojans, bombs, or other data errors.11. The law governing our relationship
The conditions will be governed and construed in accordance with the law of the Republic of South Africa without reference to any conflict of law provisions.
Last modified 8 February 2010
We at Dire Wolf Financial Services (Pty) Ltd need to collect personal information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs.
We respect your privacy and your personal information. For this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and keep it confidential.
Further to the requirements of the FAIS Act and the ECT Act, we will disclose your personal information without your consent:
- If we are required to do so by law or court order
- If disclosure is in the public interest
- It is necessary to protect our rights
How we collect personal information
Whenever you complete an application form or contact us electronically, we will collect your personal information.
Your privacy is important to us. We will therefore not sell, rent or provide your personal information to unauthorised entities or other third parties for their independent use without your consent.
Mail, E-mail or SMS
Provided you have agreed to this, we may use your personal or other information to send you information on new services or products that may be of interest to you. This may include mail, e-mail or SMS information concerning us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and we will remove you from our mailing list.
Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services.
Storing personal information
We value the information that you choose to provide us with and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. Dire Wolf has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information.
Which laws apply?
Right to amend this privacy and security statement
We reserve the right to amend the privacy and security statement at any time. All amendments to the privacy and security statement will be posted on the website. Unless otherwise stated, the current version will supersede and replace all previous versions of the privacy and security statement.
User Account Information
|Information that we obtain from you||Why we need this information||Who we will share this information with|
Information to create a user account
For us to register an account on the Dire Wolf Medical Education System we need to obtain the following information from you:
This information is required for identification and appears on all Medical Education documentation and correspondence.
This information will only be used in association with submissions to the Health Professions Council of South Africa (HPCSA), the South African Department of Higher Education and Training (DHET), Medical Education Content Providers and Donors/Funders as addressed below.
Your information will never be used for any other purpose than providing you with information pertaining to:
You have the right to disable any communication from Dire Wolf by accessing your Dire Wolf user account. Your Dire Wolf user account is available 24 hours a day/ 7 days a week and can be accessed by logging in.
Your profession and speciality (where applicable)
A person needs to be a registered healthcare professional to access the Dire Wolf Medical Education System as the content contained within is not suitable to be accessed by the public. The Dire Wolf Medical Education System contains medical educational material that is intended only for registered healthcare professionals. We further need to ensure that any medical education completed with Dire Wolf is credited to your professional council number for you to claim CPD/CME credits with your professional council.
Your professional council of registration and professional council registration number
The country that you practice in
Certain medical education content is only approved for specific countries. We thus need to know in which country you practice so that we only present medical education that is relevant to you.
Medical Education Manager & Your Medical Education History
Please note that this information is only required and obtained from you, should you wish to make use of the Medical Education Manager. Please note that your Individual Activity Record (IAR) will only be submitted to and shared with the Health Professions Council of South Africa (HPCSA), should you wish to do so. Submission of information to the HPCSA is only processed upon your digital instruction. You are not required to setup your Medical Education Manager and provide DIRE WOLF with this information, should you not wish to do so.
|Information that we obtain from you||Why we need this information||Who we will share this information with|
Your medical education history and CPD certificates
The Health Professions Council of South Africa requires that a healthcare professional submit evidence of Continuing Professional Development (CPD) compliance upon selection in a compliance audit by the submission of an Individual Activity Record (IAR). When an IAR is generated electronically by you, as a user, your medical education history and CPD certificates are imported into the IAR electronically for submission to the HPCSA.
The Health Professions Council of South Africa (HPCSA),
Your HPCSA CPD compliance information
For us to provide a Medical Education Manager we require the following information for the forecasting of compliance steps:
These dates form the basis of the HPCSA audit cycles and we cannot offer a Medical Education Manager without this information.
This information is only used to forecast your next HPCSA audit date and is not shared with any third parties
Your South African ID Number
The HPCSA requires your South African ID Number to be completed on the Individual Activity Record (IAR) when you are selected for a CPD Compliance Audit. We can thus not offer the service of electronic submission of IARs to the HPCSA if we do not have the prerequisite information.
The Health Professions Council of South Africa (HPCSA).
Please note that this information is only required and obtained from you, should you wish to enrol for a Scholarship. The required information is however mandatory, should you wish to enrol for a scholarship. You will be able to pay for course attendance, should you not wish to take up a Scholarship and share your information.
|Information that we obtain from you||Why we need this information||Who we may share this information with|
Your Contact Number
Your Sector of Employment
This information is obtained for quality control and reporting purposes.
The South African Department of Higher Education and Training (DHET) requires the information of individuals enrolled in registered training courses in accordance with the Act and Regulation 16(4)(a).
The Broad-Based Black Economic Empowerment Amendment Act, 2013 (Act No. 46 of 2013) requires companies to report on empowerment and educational spend towards the education of historically disadvantaged individuals.
The Donor/Funder providing the Scholarship for enrolment in the medical education course may contact you as a quality control measure to confirm that a bona fide Scholarship was in fact awarded to you and that you enjoyed uninterrupted access to the subject matter and learning material. They may also wish to enquire whether you found the subject matter and quality beneficial.
The South African Department of Higher Education and Training (DHET).
The individual/institution responsible for developing the subject matter/medical education material.
The Donor/Funder providing the scholarship to enrol on in the Medical Education Course.
Last modified 11 January 2016
Neither Dire Wolf Financial Services (Pty) Ltd (“DIRE WOLF”) nor any provider of third party content or their respective agents warrants that the service will be uninterrupted or error free; nor does DIRE WOLF, any third party content provider, or their respective agents make any warranty as to the results to be obtained from use of the service or the content. The service and the content are distributed on an "as is, as available" basis. None of DIRE WOLF, third party content providers and their respective agents makes any warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose, with respect to the service, any content or any products or services sold through the service. Neither DIRE WOLF nor any third party content provider warrants that any files available for downloading through the service will be free of viruses or similar contamination or destructive features. You expressly agree that the entire risk as to the quality and performance of the service and the accuracy or completeness of the content is assumed solely by you.
Neither DIRE WOLF, nor any third party content provider nor their respective agents shall be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use the service, even if such party has been advised of the possibility of such damages.
Unless otherwise specified, this web site is directed primarily at users in the Republic of South Africa. DIRE WOLF makes no representation that any product or service referred to in any materials on this web site is appropriate for use, or available, in other locations. Anyone who accesses this site from other locations is responsible for compliance with local laws if and to the extent local laws are applicable.
Without prejudice to the generality of the foregoing paragraph, we do not warrant that:
- this website will be constantly available or available at all; or
- the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit our liability in respect of any:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation on the part of us; or
- matter which it would be illegal or unlawful for us to exclude or limit, or to attempt or purport to exclude or limit, its liability.
These disclaimers and exclusions shall be governed by and construed in accordance with South African Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reasons unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.
DIRE WOLF shall use reasonable endeavors to keep the system available at all times, however, the user agrees that DIRE WOLF shall not be liable to the user or any other person or entity whatsoever in respect of (and the user or any such person or entity shall have no claim against DIRE WOLF and the user hereby indemnifies and holds DIRE WOLF free from liability in respect of) any loss or damage:
- caused by or arising from any fact or circumstances beyond the reasonable control of DIRE WOLF; or
- if such loss or damage is consequential or incidental loss or damage; or
- which is as a result of any downtime, outage, interruption in or unavailability of the system attributable to any cause whatsoever, including but not limited to: repairs and maintenance, any breakdown of whatever nature and howsoever arising in any of the services provided by Telkom (including, but not limited to, line failure), as well as by any other external communications networks and by the networks of Internet service providers other than DIRE WOLF. DIRE WOLF shall use its best endeavors to notify the client of any maintenance and repairs which may result in the system being unavailable but does not warrant that notice shall be given to the client prior to such maintenance and repairs being undertaken.
- without limiting the generality of the above the user indemnifies and holds DIRE WOLF harmless against any and all losses, injury, damage, penalties or claims of whatever nature and howsoever arising from or in connection with the service hereby made available by DIRE WOLF
In order to ensure the security and reliable operation of the system to all users, DIRE WOLF hereby reserves the right to take whatever action DIRE WOLF finds necessary to preserve the security and reliability of the system.
What are Cookies
A cookie is a small file and holds a certain amount of data, which our website can send to your browser. It may then be stored on your computer's hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customise our web pages and services accordingly. It's important to clarify that cookies do not collect any personal data stored on your hard drive or computer.
To find out more about cookies, visit www.allaboutcookies.org.